MacBook Air



So the frustration level at our house is at DEFCON 1. What does that mean? If our mom could drop a nuclear bomb on APPLE and her MacBook Air, we are pretty sure she would.

A couple months ago, she got a new MacBook Air. She had pretty much worn out her old one, and her Apple Care three-year contract had expired.

Mom has never been able to get some things to work correctly, like migrating her photos to the new computer. And the screen would act wonky sometimes, freezing the entire computer.

We could never get our outgoing mail for The Cat on My Head to work. For a while we were able to use one of our other servers to send it, then that stopped working. Then a few days ago all our outgoing mail stopped working. ARGH!

Mom had appointments all day Tuesday and set Wednesday aside to try to fix things—not expecting it to take the entire day.

APPLE got her AOL and Cox outgoing e-mail working, but The Cat on My Head still couldn’t send mail. The next call to our domain host company ended up shutting The Cat on My Head down completely—nothing in and nothing out. ARGH! ARGH!

Another call to APPLE and another Call to West Host and (how she isn’t sure) all ingoing and outgoing mail is working in all accounts. Yippee!

But APPLE released an update today (El Capitan), to fix bugs in their OS X Yosemite operating system. They suggested that installing that might help the glitches that were causing her computer to freeze up. So she installed!

All e-mail continued to work, so she was elated and, may we say, optimistic about getting on with some things she needed to do for Cat Scouts!

She went to piZap and started working on a photo and after about an hour, everything looked purrfect. Okay, pick save to computer, fill in a name for her creation, pick where it should be saved and hit SAVE. Boink! SAVE…Boink! No matter what she tried all she heard was Boink! Boink! Boink! Well you get the idea. Nothing was happening. Once again the computer was frozen! ARGH! ARGH! ARGH!

Okay, spend an hour trying to figure out why this didn’t work. Finally give up and try another photo editor: Create…save…freeze…Boink! And another photo editor:…freeze…Boink! Again, we think you get the idea!


We are pretty surprised we didn’t hear any HBO words. We think she didn’t have the energy to utter them. Or purrhaps she is saving them for her next call to APPLE!

Whatever…it’s now Thursday and none of us are feeling very thankful.

Purrs and paw-pats, Lily Olivia, Mauricio, Misty May, Giulietta, Fiona, Astrid, Lisbeth and Calista Jo 

p.s. All of this is the reason we didn’t do any visiting yesterday. And we are not holding out hope for today. Purrlease forgive us.